Refund policy

At SkinsCure, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns
You have 7 days from the date of delivery to request a return or exchange. To be eligible, items must be unused, unopened, and in their original packaging.

How to Start a Return
Email us at skinscure14@gmail.com with your order number and reason for return, and we will guide you through the next steps.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days to your original payment method.

Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 48 hours of delivery at skinscure14@gmail.com with photos of the product, and we will arrange a replacement at no extra cost.

Non-Returnable Items
Opened or used skincare products cannot be returned for hygiene and safety reasons, unless defective.

For any questions about our return and refund policy, please contact us at skinscure14@gmail.com.